24/7 Assistance Available
Customer Service Contact Information
Standard Office Hours: 8:00am – 7:00pm EST
Please Call: 215-673-3520 and press #2 for assistance
24/7 Emergency After Hours/Weekend Assistance
A Gemini technical service coordinator is always on call.
In case of an emergency after hours or over a weekend, please call 215-673-3520, press 0 and follow the emergency contact instructions. The on call technician will call you back within 30 minutes.
The Customer Service Team:
Customer Service Manager: Jim Lennon at ext. 7234
Project and Service Coordinator: Denise Stanley at Ext 7219
Customer Service Coordinator (Food Service/Commercial): Phil Starr at Ext. 7248
Customer Service Coordinator (Food Service/Industrial): Scott Muller at Ext. 7226
Customer Service Coordinator (Food Service/Industrial/Bulk Handling): Paul Houser at Ext. 7280
Part Sales Coordinator: Gary Ulrich at Ext. 7255
Part Sales Coordinator: Desire Skinner at ext. 7227