Customer Service Information

24/7 Technical Assistance Available

Customer Service Contact Information

Standard Office Hours:  8:00am – 5:00pm (EST/EDT)

Please Call: 215-673-3520 and press #2 for assistance

24/7 Emergency After Hours/Weekend Assistance

A Gemini technical service coordinator is always on call.

In case of an emergency after hours or over a weekend, please call 215-673-3520, press 0 and follow the emergency contact instructions.  The on call technician will call you back within 30 minutes.

The Customer Service Team

Main Phone Number: 215-673-3520 and enter extension of person below.

 

VP, Technical Services Steve Gudonis, x7285
Customer Service Manager James Buchanan, x7234
Technical Field Service Manager Pete Dewalt, x 7518
Customer Service Coordinator Paul Houser, x7280
Customer Service Coordinator Phil Starr, x7248
Part Sales Coordinator Gary Ulrich, x7255
Part Sales Coordinator Desire Skinner, x 7227

 

Contact Information 1

Ingredient Handling Customer Service
Main Phone Number: 215-673-3520 and enter extension of person below.

 

Business Unit Manager, Ingredient Handling Lou Schwartz, x7533
Customer Service Coordinator JR Tallakson, x7540
Parts Sales Coordinator Mary Beth Miller, x7502

 

Contact Information 2

Contact Our Customer Service Team